Costs and order processing time

Delivery and Order Fulfillment

Products available in our offer are held in our warehouse. We make every effort to ensure your pet can enjoy a new outfit, accessory, or toy from Pantuti as soon as possible.


Orders from Monday to Friday

Orders placed and paid for from Monday to Friday by 12:00 PM are typically dispatched on the same business day.

Standard delivery time is from 1 to 2 business days. Most courier shipments arrive the next business day.

During periods of increased order volume, such as the pre-holiday season, fulfillment time may extend up to 48 hours.


Delivery Information

Preparation of products for shipment and delivery are carried out exclusively on business days.

The delivery time depends on the selected delivery method and courier company. Information about subsequent stages of order fulfillment is sent via email.

You can continuously monitor the status of your parcel using the tracking number.


Don't know where your package is?

If the shipment status has not changed for more than 3 business days or the courier has not contacted you, please contact us at:

hau@pantuti.com

or call
733 88 99 88

We will check the shipment status as soon as possible and, if necessary, initiate the procedure to locate it.


Delivery Costs

DPD Pickup shipment PLN 12.90
InPost Parcel Locker shipment PLN 15.90
InPost courier shipment PLN 19.90
DPD courier shipment PLN 19.90

Customer Service

If you have questions about your order, products, delivery, or returns, our team will be happy to help you.

Contact:

hau@pantuti.com