Privacy Policy
I. General Information
This Privacy Policy sets out the rules for the processing and protection of personal data of users using the online store available at https://pantuti.pl.
The administrator of personal data is
PANTUTI Sp. z o.o. with its registered office at
UL. ALEJA JANA PAWŁA II 27, 00-867 WARSZAWA
NIP (Tax ID): 5273206370
REGON (National Business Registry Number): 544043761
Contact with the data administrator is possible via email:
The document has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
II. Scope of Processed Data
Depending on how the store is used, we may process the following data:
- name and surname,
- email address,
- phone number,
- delivery address,
- billing address,
- company details and NIP number (for company purchases),
- order information,
- IP address,
- device and browser technical data,
- data stored in cookies.
III. Purposes and Legal Basis for Data Processing
Personal data is processed for the purpose of:
- order fulfillment,
- payment processing,
- product shipping,
- customer contact,
- maintaining customer accounts,
- handling complaints and returns,
- sending newsletters,
- conducting marketing activities,
- analyzing store performance and improving service quality,
- ensuring store security.
The legal basis for data processing is:
- performance of the sales contract (Art. 6(1)(b) GDPR),
- legal obligation of the administrator (Art. 6(1)(c) GDPR),
- legitimate interest of the administrator (Art. 6(1)(f) GDPR),
- user's consent (Art. 6(1)(a) GDPR).
IV. Newsletter and Marketing
If you sign up for the newsletter, your email address will be used to send commercial information, promotions, news, and offers related to the PANTUTI brand.
You can withdraw your consent to receive marketing messages at any time.
V. Profiling and Advertising
We may analyze how the store is used to better tailor offers, advertisements, and product recommendations to the user's interests.
Profiling may include:
- purchase history,
- website activity,
- product interests,
- reactions to marketing campaigns.
We do not make decisions that produce legal effects solely by automated means without the possibility of user intervention.
VI. Data Recipients
Data may be transferred to entities supporting the store's operations, such as:
- payment operators,
- courier companies,
- hosting providers,
- IT service providers,
- mailing systems,
- analytical and marketing tools,
- accounting offices,
- public authorities, if required by law.
VII. Data Retention Period
We store data for the period:
- necessary for order fulfillment,
- required by tax and accounting regulations,
- until the withdrawal of marketing consent,
- until the expiry of potential claims.
VIII. User Rights
The user has the right to:
- access data,
- rectify data,
- erase data,
- restrict processing,
- data portability,
- object to processing,
- withdraw consent,
- lodge a complaint with the President of the Personal Data Protection Office.
To exercise your rights, please contact us at:
IX. Cookies
The store uses cookies for the purpose of:
- proper functioning of the website,
- cart and login handling,
- remembering user preferences,
- conducting statistics,
- marketing and advertising activities.
The user can manage cookie settings in their web browser.
X. Analytical Tools
We may use tools such as:
- Google Analytics,
- Meta Pixel,
- Google Ads,
- Shopify Analytics,
- other analytical and marketing tools.
XI. Data Security
We apply appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, or destruction.
Connections to the store are encrypted using SSL technology.
XII. Changes to the Privacy Policy
The Privacy Policy may be updated in connection with changes in law or the development of the store.
The current version of the document is always available on the website:
XIII. Contact
For matters concerning personal data protection, you can contact us at:
