Shipping
Shipping and Order Fulfillment
At Pantuti, we make every effort to ensure that each order is prepared and delivered as quickly as possible. All products are carefully packaged to reach you in perfect condition.
Order Processing Time
We process orders from Monday to Friday, excluding weekends and public holidays.
Orders placed and paid for before 12:00 PM are usually shipped on the same business day.
Orders placed after this time may be shipped on the next business day.
During periods of increased order volume, promotions, or holidays, processing time may extend up to 48 hours.
Estimated Delivery Time
Standard delivery time within Poland is 1 to 2 business days.
Most courier shipments are delivered on the next business day.
For international shipments, delivery time may vary depending on the destination country and local courier services.
Courier Companies
We cooperate only with verified courier companies to ensure safe and fast delivery.
Available delivery methods may include:
- InPost Paczkomat (parcel locker)
- InPost Courier
- DPD Courier
- International courier companies
Shipping Costs
Tracking Your Shipment
After your order has been dispatched, you will receive an email containing a tracking number for your shipment.
The status update of the shipment may appear with a slight delay, depending on the carrier's system.
Delayed or Lost Shipments
If the shipment status has not changed for more than 3 business days or you suspect a delivery delay, please contact our team.
We will check the shipment status and help resolve the issue as quickly as possible.
Contact: hau@pantuti.com
Incorrect Address Details
The customer is responsible for providing correct address details when placing an order.
Pantuti is not responsible for delays or delivery problems resulting from incorrect or incomplete data provided by the customer.
Damaged Shipments
If the shipment arrives damaged, we recommend checking the package in the presence of the courier and drawing up a damage report.
Please also contact us by email with photos of the damaged product and packaging.
International Orders
For international orders, additional customs duties, taxes, or import fees may apply, in accordance with the regulations of the recipient country.
Pantuti is not responsible for delays resulting from customs clearance.
Contact
For questions regarding delivery, order fulfillment, or shipment status, please contact:
